![](https://res.cloudinary.com/micronetonline/image/upload/c_crop,h_674,w_650,x_0,y_0/f_auto/q_auto:best/f_auto/q_auto:best/v1673475616/tenants/531f39e7-ee88-4693-8a72-a3dc3fee2d70/ee32a7864b5944a0823d78b8187f4847/Forbes.png)
Webinar
Monday, January 30, 2023 (1:00 PM - 2:30 PM)
(EST)
Event Details
This free interactive session will focus on Emotional Engagement; Handling Guest Feedback, and Problem Resolution.
This is a 90-minute session followed by a 15-minute Q&A with your Forbes Travel Guide Executive Trainer.
Gallery
![](https://res.cloudinary.com/micronetonline/image/upload/c_crop,h_674,w_650,x_0,y_0/f_auto/q_auto:best/f_auto/q_auto:best/v1673475629/tenants/531f39e7-ee88-4693-8a72-a3dc3fee2d70/da2ec1072d694dc6be0afcaf1fcf61b4/Forbes.png)
Additional Information
Event Contact:
Faheemah Garzon
Contact Organization:
Greater Miami and the Beaches Hotel Association (GMBHA)
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